2.2 Update Deposit Status to Pending Stop

Reference: Refund Deposit Process Model - Page 1 for the business process diagram associated with this activity.

Actor/Role: CC&B

Description: This process transitions the Deposit SA to a Pending Stop Status. It can be initiated manually and automatically.

•	Manually: After a CSR requests a change of the Deposit SA Status to Pending Stop, the system updates the Deposit SA Status to Pending Stop.

•	Automatically: For all the Deposit SAs identified as eligible for full refund, the System automatically changes the Deposit SA status to Pending Stop. This is a part of the Deposit Refund Background process. At this time, Deposit Service Agreements are ready for Stop processing.

Process Name

•	DEPRFND - Deposit Refund background process